Ticket Policies

TICKET POLICIES

ArtsUW Ticket Office serves: 

• UW Department of Dance
• UW School of Drama
• UW School of Music
• Meany Center for the Performing Arts

WHERE TO BUY TICKETS

• In advance: Purchase tickets in advance through the ArtsUW Ticket Office or online.
   
• ArtsUW Ticket Office: 
  • Purchase tickets by phone or in person Monday through Friday, 12 pm – 4 pm. In person hours may vary, please call before coming in person.
  • Location: 1313 NE 41st Street, Seattle, WA 98105
  • Phone: 206-543-4880
• ​Online: Visit https://artsevents.washington.edu/
• At the performance: The venue box offices open one hour before the performance for ticket sales. You can avoid long lines by purchasing tickets in advance or arriving early. 

Venues include:

• Katharyn Alvord Gerlich Theater in Meany Hall
• Meany Studio Theater in Meany Hall
• Jones Playhouse Theater
• Hughes Penthouse Theater

For Brechemin Auditorium and the Walker-Ames Room in Kane Hall information please visit here. 

TICKETING FEES

• For UW Department of Dance, School of Drama and School of Music events, there is a $4 per single ticket processing fee for mail, phone and online orders. Single ticket processing fees are $3 for student price tickets. There is no processing fee when tickets are purchased in person at the ArtsUW Ticket Office or the Meany Center Box Office. All School of Drama subscriptions and School of Music notecards are charged a $6 per order processing fee, regardless of where they are purchased. 
• Processing fees for Meany Center performances are $8-per-ticket on Regular single tickets and $3 for UW Students. There is no processing fee for additional tickets purchased by subscribers or when tickets are purchased in person at the ArtsUW Ticket Office or the Meany Center Box Office. Meany Center subscriptions and group ticket orders are charged a $12 per order processing fee, regardless of where they are purchased. Visit Meany Center’s Ticket Policies page for more details.
• Processing fees are non-refundable.
• Processing fees cover the cost of the technology and resources used to ensure the ticketing and delivery experience is secure and seamless.

EXCHANGES

To exchange your tickets, you may contact the ArtsUW Ticket Office at ticket@uw.edu or by calling 206-543-4880 with your ticket numbers. Ticket numbers are located in the upper left hand corner of your tickets. Exchanges must be made prior to curtain on the day of your performance. Exchanges are valid only for other performances by the same presenting department.

• For UW Department of Dance, School of Drama and School of Music events, there is a $4 exchange processing fee per ticket. Exchanges for UW School of Drama are free for Drama subscribers.
• For Visiting Artists at Meany Center for the Performing Arts events, there is a $12 exchange processing fee per non-subscription single ticket. Exchanges for Visiting Artist performances are free for Meany Center subscribers. Visit Meany Center’s Ticket Policies page for more details.

REFUNDS

All sales are final. There are no refunds for single ticket purchases.

Subscriber Exclusive! - Subscribers can receive a refund for the face value of your tickets prior to the ticketed performance. We regret that we cannot refund unused tickets after your ticketed performance has taken place.

DONATIONS

To donate your tickets, contact the ArtsUW Ticket Office prior to your performance at ticket@uw.edu or call 206-543-4880.

TICKET REPLACEMENTS

Lost tickets? No problem.  Contact the ArtsUW Ticket Office at ticket@uw.edu or call 206-543-4880 in advance of the performance so we can have the tickets waiting for you. Otherwise, go to the Box Office at the performance and we’ll be happy to reprint the tickets for you there.

PDF TICKETS

After purchasing online, you will receive an Order Confirmation email and a separate PDF ticket email with a PDF attachment. Check your spam, junk, or promotions tab in case the email lands there. PDF tickets come from Ticket@artsevents.washington.edu with the subject line “PDF Tickets for your ArtsUW Show.” PDF tickets can be shown to the ushers on your mobile device, or can be printed. If printing, make sure to print all pages of the attachment.

ACCESSIBILITY

For accessibility needs, please contact the ArtsUW Ticket Office at either ticket@uw.edu or 206-543-4880.

For special services, contact the Disability Services Office preferably at least 10 days in advance.
Phone: 206-543-6450; TTY: 206-543-6452
FAX: 206-685-7264; dso@u.washington.edu
For more information, visit www.washington.edu/admin/dso

For more UW campus access information, visit: UW Facility Services.
For additional parking information, visit UW Parking Services.

ADMISSION OF CHILDREN

Children five years of age or older are welcome at all performances. Children under five will not be admitted for most performances with the exception of School of Music.

For UW School of Drama, most UW Drama productions are appropriate for patrons ages 13 and up, and we welcome teens to our audience. Children under 5 will not be admitted.

Please contact the ArtsUW Ticket Office (206-543-4880) or ticket@uw.edu if you have questions about show content.

PATRON CODE OF CONDUCT

By purchasing a ticket or entering our environment, you agree to ArtsUW’s Patron code of Conduct https://artsevents.washington.edu/codeofconduct